Contact Us

For access to Collaborate
Click here to request access to Collaborate. Note, a new window will appear to complete the request form.  

Call us at 1-877-411-8727 (toll-free)

Our call center is available to serve you from 8:00 a.m. to 8:00 p.m. Eastern Time, Monday to Friday. For service outside regular business hours or in case of an emergency, call 1-877-411-8727 and listen carefully to the menu options before leaving your message.  

To help us 
serve you better and respond in a timely manner, direct your support call to Customer Care.  

Email us at cc@trapezegroup.com

When sending requests via e-mail, include as much detail as possible, along with any attachments that might help us serve you better. Customer Care will reply to your e-mail, acknowledging receipt. To send a secure message to Trapeze, please visit https:\\securemail.trapezegroup.com\encrypt

If your request is urgent, please contact Customer Care at 1-877-411-8727.