What defines a successful transit workforce — and what are the KPIs that truly measure it? In our latest Workforce Management blog, Industry Solutions Manager Richard Chiu explores the metrics that help agencies recruit, retain, and lead with greater impact.
Here are some key takeaways, including how to:
- Identify the KPIs that reveal how your workforce is performing — and where support is needed
- Turn workforce data into action with metrics that go beyond surface-level reporting
- Strengthen leadership decisions with measurable insights that drive long-term success
Explore how Workforce Management KPIs can help your agency lead with clarity and confidence. Read the blog here: Measuring Success: Key Workforce KPIs That Drive Transit Excellence