Absenteeism trends are revealing more than service gaps; they’re pointing to deeper workforce challenges. In Part 1 of our Workforce Management blog, Industry Solutions Manager Terry Trinidad shares insights from global transit research that can help your agency turn absence patterns into actionable strategies.
What the research says:
- Mid-career employees show the highest absenteeism risk, not just new hires.
- Absenteeism often reflects stress, work scheduling rigidity, and shifting work expectations.
- Modern workforce strategies must change from reactive tracking to proactive, real-time planning.
Read the blog here: What Operators Are Really Saying When They Don't Show Up
Stay tuned for Part 2, where we share targeted solutions transit leaders can apply right now!